EIC Technician

FIU

About the Company:

Since its beginning, the Engineering Information Center (EIC) has developed as the College of Engineering and Computing’s primary medium for data communications. Though technology and network applications continue to grow and change throughout this era known as the “Information Age”, our mission remains the same: to provide efficient, flexible and reliable access to cutting-edge information technologies of hardware, software, and networking for students (present and prospective), faculty, and staff.

Today all of the college’s information systems are connected via the FIU and EIC network, serving many different functions, most notably:

-Providing management and support to eight computer labs, seven of which have a capacity of up to 30 to 50 users, adding together a 308 seats volume; as well as to another 560 computers throughout the college’s various departments.

-Providing researchers with connectivity to the center’s computational resources and specialized instruments.

-Providing faculty, staff, and students with access to the college’s Windows and UNIX file and application servers.

-Providing access to around 45 engineering software suites (including ANSYS, ArcGIS, Autodesk AutoCAD, Primavera and SolidWorks) through our computer labs and from off-campus through EICAPPS, our Citrix farm.

-Providing web development and hosting capabilities.

Aside from these functions, EIC provides additional services such as campus-wide desktop tech support, printing services (black-and-white, color, and large-format posters) at an economical price, free laptop rentals and access to a digital signage system, which lets faculty, staff, and student organizations easily place announcements for all to see.

Through the use of these information technology resources, EIC is committed to providing support to the university’s programs for instruction, research, student services, and administration. We continue to work towards creating an environment that provides faculty, staff, and students with the capacity to share valuable resources, fostering an atmosphere where collaboration and instruction grow with a synergy that is unique, truly reflecting FIU’s goal to be “Worlds Ahead”.

Position Description:

Providing desktop support over the phone and in person to all students, staff, and faculty of EC. As well as dealing with hardware, software, and troubleshooting computer problems.

Pay rate: $10/Hour

Position Duties:

Providing desktop support over the phone and in person to all students, staff, and faculty of EC. As well as dealing with hardware, software, and troubleshooting computer problems.

Qualifications:

- At least some experience fixing computers.

- Knowledge of installing hardware and software.

- Experience with TCP/IP.

- A background check is required.

-Must have customer service skills, and be eager to learn.

 

 

To apply for this job email your details to gisalvar@fiu.edu

Apply using webmail: Gmail / AOL / Yahoo / Outlook

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