FWS Student Technician Assistant – Engineering Info Tech Ctr

Engineering Information Center

About the Company:

The Engineering Information Center serves the teaching, learning, research and academic communities of the College of Engineering and Computing. As its core mission, EIC is responsible for developing and implementing the College’s Information Systems strategy. This includes the evolution of the underlying computational technologies as well as the communications infrastructure that serve the Center’s diverse set of constituencies. The infrastructure has played a key role in the continual growth of the College’s research and instructional programs.

Additionally, the Center is charged with the management of information systems, hardware, software, and human resources associated with the ENGINEERING INFORMATION NETWORK (EINET). Included are departmental computer resources (both hardware and software), and the technical support provided to faculty, staff, and students in the College of Engineering and Computing. The Center manages an array of Novell, Windows, and LINUX network servers. These servers provide PC’s and LINUX workstations with application services, data storage facilities, and network information services.

EIC provides service in software development, computer consulting, systems design, system integration, telecommunication, networking, solid modeling, visualization, simulations, multimedia, graphic design, web development and computer training to other departments throughout the university and also to outside businesses from our local private industry sector.

 

Position Description:

Student will be providing desktop support over the phone and in person to all students, staff, and faculty of FIU’s Engineering Center. As well as dealing with hardware, software, and troubleshooting computer problems.

Students enrolled at FIU, who have been awarded Federal Work Study (FWS) as part of their Financial Aid Award package.

Student must be enrolled with a minimum of six (6) credit hours in a course of study leading to a degree or a Financial Aid eligible certificate, during Fall, Spring, and Summer semesters.

Upon graduating, FWS employment must end

Qualifications:
  • Students enrolled at FIU, who have been awarded Federal Work Study (FWS) as part of their Financial Aid Award package.
  • Student must be enrolled with a minimum of six (6) credit hours in a course of study leading to a degree or a Financial Aid eligible certificate, during Fall, Spring, and Summer semesters.
  • Applicant should have solid knowledge of PC fundamentals, including troubleshooting of software and hardware issues. Familiarity with engineering programs and knowledge of networks is a plus.
  • Must know how to install hardware and software
  • Experience with TCP/IP
  • Must possess customer service skills
  • Must submit a Background check
Position Duties:

The Engineering Info Tech. Ctr is currently seeking a Technician to join their team of professionals. Duties to include:

Providing desktop support over the phone and in person to all students, staff, and faculty of EC.
Handle hardware, software, and troubleshooting computer problems.
Front desk coverage.
Answering phones.
Data entry.
Supporting office staff.
Complete Microsoft Excel training.
PantherSoft transactions.

Job ID 521587

Pay $10.00 an hour

Hours Maximum 20 Hours per week

To apply for this job email your details to isocas@fiu.edu

Apply using webmail: Gmail / AOL / Yahoo / Outlook

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